Process Audit

Situation

Where you are

Assessing the current status is where we always start.  We kick this off with the KRROP Analysis, a read of your company from the outside that shows where (or if) there's anything to help with.  As we engage with your stakeholders we begin to understand where things are currently, and how the cogs work together to make your business engine run.

Where you're going

Looking at objectives helps define what needs adjustment.  We want to make sure your team is aligned and bought-in, so that we're all steering in the same agreed-upon direction.  It also defines the operational changes/updates that need happen.

Measurement

Define

What does your company measure? So often, we look at what we think we should look at, but often this is not correct.  We spend the first part of any engagement agreeing what to measure, so that your path to "Where you're going" is clear.  The cost of measuring the wrong thing can waste tons of time and, worse even, fuel misguided decisions.

Analyze

Once you know what you're measuring, you have to analyze it correctly.  How you slice and dice the data needs to take into account how it was input, so that biases can be normalized out.  The result: A good foundation for decision making, and, inevitably, better, data-backed decisions.

Action

Pick 2

We're optimists, but we're realistic about how we act.  So, as the old adage goes: Cheap, Fast, Good -- Pick 2.  And, in the meantime, we'll keep pushing to find a way to deliver all three... We'll certainly let you know when we've found it.

"We can do it"

If your team only needs help with the thinking and analysis, that's fine.  If you have a team who can execute tactically, we'll get out of your way. We'll stay nearby though, should you need our input or helping hand.